NOW shares fell nearly 20% at market open after ServiceNow guided to slower fourth-quarter cRPO growth. An investigation into potential securities law violations is underway.

NEW YORK, Oct. 29, 2026 /PRNewswire/ — ServiceNow, Inc. (NYSE: NOW) shares opened down more than $29 per share on October 29, 2026, after the Company guided to fourth-quarter current remaining performance obligation (cRPO) growth of approximately 18.5%, down from 21% in the quarter just reported. If you bought NOW stock and are holding a loss today, you have legal rights, and an investigation into potential securities law violations is already underway. Affected shareholders are encouraged to submit your loss details for a free review or contact Joseph E. Levi, Esq. at jlevi@SueWallSt.com or (888) SueWallSt.

The outlook came with third-quarter results released after the close on October 28. Subscription revenue reached $3.988 billion, up 20.5% in constant currency, and cRPO grew 21%. Reports tied the selloff to the quarterly sales outlook.

On the same call, management raised its 2026 AI annual contract value target to “$1.7 billion plus by year-end.” That was the second increase of the year, following a move from $1 billion to $1.5 billion in May. Management also told investors, “We have no intention of delivering anything less than the best year in our history.” NOW shares fell roughly 19.5% before market open, to approximately $120.90. The decline then deepened to more than 25% in midday trading.

Investors holding losses on ServiceNow shares can request a confidential review of your NOW losses or call (888) SueWallSt.

WHY SUEWALLST: SueWallSt is powered by Levi & Korsinsky LLP. Levi & Korsinsky LLP has established itself as a nationally-recognized securities litigation firm that has secured hundreds of millions of dollars for aggrieved shareholders and built a track record of winning high-stakes cases. The firm has extensive expertise representing investors in complex securities litigation and a team of over 70 employees to serve our clients. For seven years in a row, Levi & Korsinsky has ranked in ISS Securities Class Action Services’ Top 50 Report as one of the top securities litigation firms in the United States.

Frequently Asked Questions About the NOW Investigation

Q: Which statements are being investigated as potentially misleading?A: The investigation concerns whether ServiceNow made materially false or misleading statements regarding its growth outlook and business prospects heading into the fourth quarter of 2026. After the Company disclosed its third-quarter 2026 results and fourth-quarter outlook, the stock price declined sharply.

Q: When did ServiceNow allegedly mislead investors?A: The investigation concerns statements made before the corrective disclosure that allegedly caused investors to purchase securities at inflated prices.

Q: Who is eligible to participate in the NOW investigation?A: Investors who purchased NOW stock or securities and suffered financial losses may be eligible. Eligibility is based on purchase date and documented losses — not on whether you still hold the shares.

Q: What do NOW investors need to do right now?A: Investors may gather brokerage records showing purchase dates, share quantities, and prices paid. Submit your information for a no-cost, no-obligation evaluation of your potential recovery. No immediate action is required to remain eligible to participate in the investigation.

Q: What documents do I need to participate?A: Brokerage statements or trade confirmations showing purchase dates, share quantities, prices paid, and any subsequent sale dates and prices.

Q: What if I already sold my NOW shares — can I still recover losses?A: Yes. Eligibility is based on when you purchased, not whether you still hold the shares. Investors who bought NOW and sold at a loss may still participate in the investigation.

Q: What does it cost me to participate?A: There is no upfront cost to submit your information and review whether you may be eligible to recover. Should you choose to participate in any resulting action, these matters are generally handled on a contingency basis, with any attorneys’ fees and expenses subject to court approval.

Q: Do I need to go to court or give testimony?A: No. Participating in the investigation does not require court appearances or depositions. If legal action is later pursued, the overwhelming majority of affected investors never appear in court either.

CONTACT:

Levi & Korsinsky, LLP
Joseph E. Levi, Esq.
33 Whitehall Street, 27th Floor
New York, NY 10004
jlevi@SueWallSt.com
Tel: (888) SueWallSt
Fax: (212) 363-7171

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SOURCE SueWallSt.com